Marketing is all about persuasion. Of course, you could argue that some of the most successful brands of all time—Coca-Cola or Nike, say—got to where they are not by convincing people that their products were the best but by simply making their name more visible. However, even visibility is a persuasive event: For example, seeing …

Michelangelo famously claimed that when he sculpted, he simply removed the extraneous. He didn’t so much create human forms as liberate them. He wasn’t imposing his vision on slabs of stone; he was revealing the figures within. What if we adopted this mindset with personas? What if, instead of creating personas from our imaginations, we …

Al-Qassab is chief brand and marketing officer at BT and part of the Power 100 list of the UK’s most influential marketers. Having spent 20 years of his career at Procter & Gamble, latterly as managing director of its beauty business, Al-Qassab then made the move to the start-up world in 2014, spending a year …

De opkomst van nieuwe technologieën, disruptieve modellen en consorten zorgen ervoor dat ook bepaalde functietitels een andere invulling krijgen. Zo ook de rol van de Chief Marketing Officer, die binnen een aanzienlijke periode wordt onderworpen aan een omwenteling van formaat. Maar welke rol zal de CMO precies hebben volgend jaar, en de jaren nadien? Wij …

  Online advertising expenditure in Europe has passed that on television for the first time, according to new data from IAB Europe. The trade organisation’s annual AdEx Benchmark research, released yesterday at its Interact conference in Lisbon, showed that over the past decade there has been a €30bn net addition to the online ad market. …

I acknowledge: finding, learning about, and integrating new marketing technologies is a challenge for marketers today. But as a new report from Wrike shows — How Marketers Get Things Done: The State of Agile Marketing in 2016 — it’s not the top challenge. It’s fifth. And a good ways below the top challenge. The top …

With more big brands moving their marketing and sales departments closer together in a bid to become more agile, marketers will need to talk the talk as well as walk the walk if they want to take on the commercial side of the business. Last week, Mars revealed an internal shake-up in its management team. …

  Gord Hotchkiss has been one of my sources of professional inspiration for over a decade. One of the pioneers of the search marketing industry, Gord has always had a special talent for blending marketing savvy with broader social and scienfitic thinking in the face of disruptive technologies. He’s masterful at putting the quirks of …

KPN is de winnaar van een oriëntatie-onderzoek van WUA! naar het afsluiten van een mobiel abonnement voor de telefoon. Het verschil met Vodafone was vijf punten, er gaat dus wat goed in Den Haag aan het Maanplein. Een gesprek met Peter Sonke, verantwoordelijk voor online sales bij KPN, over strakke flows, feedback vanuit het zwembad, de …