Brands risk alienating consumers and damaging the effectiveness of their campaigns if they over-target their ads, according to a new survey that warns of growing antipathy towards advertising in the UK.
Kantar, the research and insights firm, has found that more than half (56%) of British consumers object to being targeted with ads based on their past activity online, while a similar proportion (55%) feel “completely apathetic” towards advertising, up from 53% in 2018.
In addition, Kantar’s Dimensions study revealed that almost three-quarters (73%) of UK consumers report seeing the same ads “over and over again” and, as a result, just 11% said they enjoyed advertising.
However, on a more positive note, 61% agreed they were open to receiving ads relevant to them, while 45% found ads tailored to them were more interesting.
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